{"id":49545,"date":"2024-08-22T00:25:40","date_gmt":"2024-08-21T17:25:40","guid":{"rendered":"https:\/\/pili.vn\/privacy-policy\/"},"modified":"2024-08-22T00:25:40","modified_gmt":"2024-08-21T17:25:40","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/pili.vn\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p><strong>PRIVACY POLICY<\/strong><\/p>\n<p>Today, information security and the trading of personal and confidential information is a sensitive issue in society. The Pili website values the information our customers share with us and strictly follows the principle of privacy as a vital goal of our organization.<\/p>\n<p>We set out the guarantees below so that you know clearly, and can be confident, that we respect all of your privacy rights and the principles of protecting sensitive personal information when you provide your information to the Pili Website. Before accessing and submitting information, please read the necessary privacy rules so that you know and can avoid anything you do not want later.<\/p>\n<p><strong>1. INFORMATION PRIVACY POLICY<\/strong><\/p>\n<p><strong> Address of the entity collecting and managing information<\/strong><\/p>\n<ul>\n<li>Vietory Fashion Joint Stock Company<\/li>\n<li>Address: 19 Nguyen Dinh Chieu Street, Sai Gon Ward, Ho Chi Minh City, Vietnam<\/li>\n<li>Hotline: 0868139899<\/li>\n<\/ul>\n<p><strong>2. Purpose and scope of information collection<\/strong><\/p>\n<p><strong>2.1. Purpose of information collection<\/strong><\/p>\n<p>The Pili website collects customer information in order to:<\/p>\n<ul>\n<li>Provide products according to customers&#8217; needs<\/li>\n<li>Contact customers to confirm when they place a transaction on the pili.vn website<\/li>\n<li>Contact and resolve matters with customers in special cases.<\/li>\n<li>Manage the pili.vn website and send customers updates about the website, promotions and special offers\/thank-you gifts<\/li>\n<li>Prevent activities that damage customers&#8217; user accounts, and fraudulent activities<\/li>\n<li>Manage, analyze and evaluate data to build appropriate sales and customer service policies<\/li>\n<li>Receive information, feedback, suggestions and complaints from Customers to improve the quality of PILI&#8217;s services<\/li>\n<li>Not use members&#8217; personal information for any purpose other than confirmation and contact related to transactions at PILI<\/li>\n<li>Where required by law: PILI is responsible for cooperating in providing members&#8217; personal information when requested by judicial authorities, including the procuracy, courts and police investigation agencies, in connection with any violation of law by a customer. Apart from this, no one has the right to infringe on members&#8217; personal information.<\/li>\n<\/ul>\n<p><strong>2.2. Scope of information collection<\/strong><\/p>\n<p>Personal information is collected on the basis of customers&#8217; own declarations when registering to buy online at the pili.vn website. From time to time, the information collected will include but is not limited to:<\/p>\n<ul>\n<li>Full name<\/li>\n<li>Address<\/li>\n<li>Phone number<\/li>\n<li>Email<\/li>\n<li>Message content (if any)<\/li>\n<\/ul>\n<p><strong>2.3. Scope of information use<\/strong><\/p>\n<p>The information we collect is used within the following scope:<\/p>\n<ul>\n<li>Delivering products to customers who have purchased on the website <a href=\"https:\/\/pili.vn\/en\/home\/\">https:\/\/pili.vn\/en\/home\/<\/a><\/li>\n<li>Notifying customers of delivery and supporting them while they use the products;<\/li>\n<li>Processing orders and supplying products through the website: https:\/\/pili.vn\/en\/home\/<\/li>\n<\/ul>\n<p>In addition, transaction information, including purchase history, transaction value and payment method, is also stored by the Pili.vn website to resolve issues that may arise later.<\/p>\n<p><strong>3. Information retention period<\/strong><\/p>\n<p>We will store the personal information provided by customers on our internal systems while we provide products to customers, until the purpose of collection has been fulfilled, or until the customer requests deletion of the information they provided.<\/p>\n<p><strong>4. Commitment to protecting customers&#8217; personal information:<\/strong><\/p>\n<p>Pili is committed to keeping your information safe when you register your personal information with us. We commit not to trade or sell customer information for commercial purposes. All sharing and use of customer information will follow our privacy policy. We aim to make you feel confident and satisfied about the protection of your personal information when joining and using the Pili.vn website.<\/p>\n<p>The PILI website only shares your personal information with third parties in the following cases:<\/p>\n<ul>\n<li>When you give your consent.<\/li>\n<li>When sharing information is necessary to provide the service or process your order (for example, sharing with carriers).<\/li>\n<li>When we are obliged to provide information at the request of legal authorities or as required by law.<\/li>\n<\/ul>\n<p><strong>5. Persons or organizations that may access personal information<\/strong><\/p>\n<p>Pili.vn&#8217;s business does not include selling Customers&#8217; information to third parties. The pili.vn website only provides Customer information to the parties listed below in order to protect Customers&#8217; rights in line with pili.vn&#8217;s privacy commitments:<\/p>\n<ul>\n<li>Partners under contract to carry out part of PILI&#8217;s services (technical partners, online payment service providers, etc.). These partners will receive information in accordance with the contract (part or all of the information, depending on the contract terms) in order to support users in using the services provided by pili.vn.<\/li>\n<li>State authorities, upon request: pili.vn will provide Customer information to support those authorities&#8217; investigations.<\/li>\n<\/ul>\n<p><strong>6. Means and tools for users to access and edit their personal data.<\/strong><\/p>\n<p>Customers can exercise the right to edit and update their personal information by contacting us at info@vietoryfashion.vn or by phone at 0868139899<\/p>\n<p><strong>7. Customer rights<\/strong><\/p>\n<p>Customers have the right to:<\/p>\n<ul>\n<li>Request access to, correction of or deletion of their personal information.<\/li>\n<li>Opt out of receiving advertising and promotional information from the pili.vn website<\/li>\n<li>Submit a complaint if there is a breach of personal information security.<\/li>\n<\/ul>\n<p><strong>8. Changes to the privacy terms<\/strong><\/p>\n<p>The pili.vn website may update its customer information privacy terms when necessary. Any changes will be announced on our website. Customers should check regularly to stay aware of any changes.<\/p>\n<p><strong>9. Means and tools for users to access and edit their personal data<\/strong><\/p>\n<p>Customers can exercise the right to edit and update their personal information by contacting us by phone, email or the contact address published on the website: pili.vn.<\/p>\n<p><strong>10. Mechanism for receiving and resolving consumer complaints about personal information being used for a purpose or scope other than that notified<\/strong><\/p>\n<p>When consumers find that their personal information on pili.vn has been used for a different purpose or outside the notified scope, they can submit a complaint to pili.vn in the following ways:<\/p>\n<ul>\n<li>Call: 0868139899<\/li>\n<li>Send a written complaint to: 19 Nguyen Dinh Chieu Street, Sai Gon Ward, Ho Chi Minh City<\/li>\n<\/ul>\n<p>The time limit for the pili.vn Website to handle feedback related to customers&#8217; personal information is 3 (three) working days from the date the customer&#8217;s complaint is received.<\/p>\n<p>In all cases, PILI prioritizes negotiation and reconciliation with the customer to agree on and apply a solution to resolve the complaint.<\/p>\n<p>If the two parties cannot reach the desired agreement, so that negotiation and reconciliation fail, either party has the right to bring the matter before a competent People&#8217;s Court to be resolved in accordance with the law.<\/p>\n<p>Pili understands that your rights in protecting your personal information are also our responsibility. Therefore, for any questions or feedback about the privacy policy of the pili website, or about personal information being used for a purpose or scope other than that notified, please contact us via the hotline 0868139899 or email info@vietoryfashion.vn<\/p>\n","protected":false},"excerpt":{"rendered":"<p>PRIVACY POLICY Today, information security and the trading of personal and confidential information is a sensitive issue in society. The<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-49545","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/pili.vn\/api\/wp\/v2\/pages\/49545","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pili.vn\/api\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pili.vn\/api\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pili.vn\/api\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pili.vn\/api\/wp\/v2\/comments?post=49545"}],"version-history":[{"count":0,"href":"https:\/\/pili.vn\/api\/wp\/v2\/pages\/49545\/revisions"}],"wp:attachment":[{"href":"https:\/\/pili.vn\/api\/wp\/v2\/media?parent=49545"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}