{"id":3,"date":"2024-08-16T18:54:55","date_gmt":"2024-08-16T18:54:55","guid":{"rendered":"https:\/\/pili.vn\/?page_id=3"},"modified":"2024-12-06T14:20:55","modified_gmt":"2024-12-06T07:20:55","slug":"chinh-sach-doi-hang","status":"publish","type":"page","link":"https:\/\/pili.vn\/chinh-sach-doi-hang\/","title":{"rendered":"Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 &#8211; ho\u00e0n ti\u1ec1n"},"content":{"rendered":"\r\n<p><strong>CH\u00cdNH S\u00c1CH \u0110\u1ed4I TR\u1ea2\/HO\u00c0N TI\u1ec0N<\/strong><\/p>\r\n<ol>\r\n<li><strong> T\u1ed5ng Quan :<\/strong><\/li>\r\n<\/ol>\r\n<p>\u0110\u1ed1i v\u1edbi Pili tr\u1ea3i nghi\u1ec7m c\u1ee7a Kh\u00e1ch h\u00e0ng ph\u1ea3i \u0111\u01b0\u1ee3c \u0111\u1eb7t l\u00ean v\u1ecb tr\u00ed h\u00e0ng \u0111\u1ea7u. B\u00ean Pili c\u00f3 kh\u00e2u ki\u1ec3m tra ch\u1ea5t l\u01b0\u1ee3ng tr\u01b0\u1edbc khi \u0111\u00f3ng g\u00f3i n\u00ean \u0111\u1ea3m b\u1ea3o s\u1ef1 h\u00e0i l\u00f2ng 100% \u0111\u1ebfn Qu\u00fd Kh\u00e1ch. \u0110\u00f4i khi kh\u00f4ng tr\u00e1nh kh\u1ecfi s\u01a1 su\u1ea5t. Ch\u00fang t\u00f4i mu\u1ed1n Qu\u00fd kh\u00e1ch h\u00e0ng y\u00eau th\u00edch s\u1ea3n ph\u1ea9m c\u1ee7a Pili v\u00e0 c\u00f3 nh\u1eefng tr\u1ea3i nghi\u1ec7m t\u1ed1t nh\u1ea5t. N\u1ebfu Qu\u00fd kh\u00e1ch \u0111\u00e3 nh\u1eadn \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m, c\u1ea3m th\u1ea5y s\u1ea3n ph\u1ea9m kh\u00f4ng \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c nhu c\u1ea7u c\u1ee7a Qu\u00fd kh\u00e1ch ho\u1eb7c kh\u00f4ng h\u00e0i, ch\u00fang t\u00f4i s\u1eb5n l\u00f2ng ho\u00e0n tr\u1ea3 s\u1ed1 ti\u1ec1n mua s\u1ea3n ph\u1ea9m cho kh\u00e1ch h\u00e0ng.<\/p>\r\n<p><strong>Quy Tr\u00ecnh \u0110\u1ed5i H\u00e0ng :<\/strong><\/p>\r\n<p>Ch\u00ednh s\u00e1ch ho\u00e0n ti\u1ec1n v\u00e0 \u0111\u1ed5i tr\u1ea3 c\u1ee7a Pili k\u00e9o d\u00e0i 03 ng\u00e0y. N\u1ebfu \u0111\u00e3 qua 03 ng\u00e0y k\u1ec3 t\u1eeb khi Kh\u00e1ch h\u00e0ng nh\u1eadn \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m, Pili kh\u00f4ng th\u1ec3 ho\u00e0n l\u1ea1i ti\u1ec1n cho Kh\u00e1ch h\u00e0ng.<\/p>\r\n<ol start=\"2\">\r\n<li><strong> Quy Tr\u00ecnh V\u00e0 H\u00ecnh Th\u1ee9c \u0110\u1ed5i H\u00e0ng :<\/strong><\/li>\r\n<\/ol>\r\n<p><strong>H\u00ecnh Th\u1ee9c \u0110\u1ed5i H\u00e0ng :<\/strong><\/p>\r\n<p>C\u00e1ch th\u1ee9c \u0111\u1ed5i tr\u1ea3: Kh\u00e1ch h\u00e0ng c\u1ea7n th\u00f4ng b\u00e1o cho nh\u00e2n vi\u00ean c\u1ee7a Pili.vn qua s\u1ed1 \u0111i\u1ec7n tho\u1ea1i 0868139899 v\u1ec1 l\u00fd do \u0111\u1ed5i tr\u1ea3, \u0111\u1ecba ch\u1ec9 v\u00e0 s\u1ed1 \u0111i\u1ec7n tho\u1ea1i li\u00ean l\u1ea1c ch\u00ednh x\u00e1c \u0111\u1ec3 ch\u00fang t\u00f4i c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n quy tr\u00ecnh \u0111\u1ed5i tr\u1ea3 s\u1ea3n ph\u1ea9m m\u1ed9t c\u00e1ch nhanh ch\u00f3ng nh\u1ea5t theo y\u00eau c\u1ea7u c\u1ee7a qu\u00fd kh\u00e1ch. Ch\u00fang t\u00f4i s\u1ebd y\u00eau c\u1ea7u kh\u00e1ch h\u00e0ng cung c\u1ea5p minh ch\u1ee9ng mua h\u00e0ng (\u1ea3nh ch\u1ee5p, video khui h\u00e0ng) \u0111\u1ec3 c\u00f3 c\u0103n c\u1ee9 x\u1eed l\u00fd y\u00eau c\u1ea7u \u0111\u1ed5i \/tr\u1ea3 h\u00e0ng h\u00f3a c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\r\n<p>\u0110\u1ed1i v\u1edbi c\u00e1c y\u00eau c\u1ea7u \u0111\u1ed5i tr\u1ea3 h\u1ee3p l\u1ec7, ch\u00fang t\u00f4i s\u1ebd h\u1ed7 tr\u1ee3 \u0111\u1ed5i m\u1edbi s\u1ea3n ph\u1ea9m cho kh\u00e1ch h\u00e0ng. C\u00e1c y\u00eau c\u1ea7u \u0111\u1ed5i h\u00e0ng h\u1ee3p l\u1ec7 s\u1ebd t\u00f9y theo t\u1eebng s\u1ea3n ph\u1ea9m.<\/p>\r\n<p><strong>V\u1ec1 V\u1ea5n \u0110\u1ec1 Ph\u00ed \u0110\u1ed5i H\u00e0ng : <\/strong><\/p>\r\n<ul>\r\n<li>Tr\u01b0\u1eddng h\u1ee3p \u0111\u1ed5i h\u00e0ng trong ch\u00ednh s\u00e1ch: Mi\u1ec5n ph\u00ed.<\/li>\r\n<li>Tr\u01b0\u1eddng h\u1ee3p \u0111\u1ed5i h\u00e0ng do ph\u00e1t sinh t\u1eeb ph\u00eda kh\u00e1ch h\u00e0ng ngo\u00e0i ch\u00ednh s\u00e1ch v\u00e0 \u0111\u1ed5i h\u00e0ng l\u1ea7n hai,\u00a0vui l\u00f2ng thanh to\u00e1n ph\u00ed v\u1eadn chuy\u1ec3n 2 chi\u1ec1u (n\u1ebfu c\u00f3).<\/li>\r\n<\/ul>\r\n<p><strong><em>* L\u01b0u \u00fd:<\/em><\/strong><\/p>\r\n<p>&#8211;\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u00e0ng \u0111\u1ed5i s\u1ea3n ph\u1ea9m ch\u00ednh nh\u01b0ng s\u1ea3n ph\u1ea9m khuy\u1ebfn m\u1ea1i \u0111\u00e3 s\u1eed d\u1ee5ng, kh\u00f4ng c\u00f2n nguy\u00ean v\u1eb9n th\u00ec nh\u00e3n h\u00e0ng c\u00f3 quy\u1ec1n t\u1eeb ch\u1ed1i \u0111\u1ed5i h\u00e0ng ho\u1eb7c tr\u1eeb theo gi\u00e1 tr\u1ecb c\u1ee7a h\u00e0ng khuy\u1ebfn m\u1ea1i t\u01b0\u01a1ng \u0111\u01b0\u01a1ng t\u1ec9 l\u1ec7 % khuy\u1ebfn m\u1ea1i<\/p>\r\n<p>&#8211;\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u00e0ng \u0111\u1ed5i sang S\u1ea3n ph\u1ea9m m\u1edbi c\u00f3 khuy\u1ebfn m\u1ea1i t\u01b0\u01a1ng \u0111\u01b0\u01a1ng m\u00e0 S\u1ea3n ph\u1ea9m khuy\u1ebfn m\u1ea1i \u0111\u00e3 \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng th\u00ec nh\u00e3n h\u00e0ng ch\u1ec9 th\u1ef1c hi\u1ec7n \u0111\u1ed5i S\u1ea3n ph\u1ea9m ch\u00ednh.<\/p>\r\n<p>&#8211;\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Tr\u01b0\u1eddng h\u1ee3p \u0111\u1ed5i h\u00e0ng c\u00f9ng ch\u1ee7ng lo\u1ea1i m\u1eabu m\u00e3, n\u1ebfu S\u1ea3n ph\u1ea9m c\u1ea7n \u0111\u1ed5i c\u1ee7a kh\u00e1ch h\u00e0ng kh\u00f4ng \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n v\u1ec1 v\u1ecf h\u1ed9p, ph\u1ee5 ki\u1ec7n: nh\u00e3n h\u00e0ng ch\u1ec9 \u0111\u1ed5i S\u1ea3n ph\u1ea9m, kh\u00f4ng \u0111\u1ed5i th\u00f9ng v\u1ecf, ph\u1ee5 ki\u1ec7n<\/p>\r\n<ol start=\"3\">\r\n<li><strong> Nh\u1eefng L\u01b0u \u00dd Khi Tr\u1ea3 H\u00e0ng :<\/strong><\/li>\r\n<\/ol>\r\n<p><strong>Y\u00eau C\u1ea7u Cho H\u00e0ng H\u00f3a \u0110\u1ed5i Tr\u1ea3:<\/strong><\/p>\r\n<p>&#8211;\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 S\u1ea3n ph\u1ea9m c\u00f2n nguy\u00ean tem m\u00e1c, ch\u01b0a qua s\u1eed d\u1ee5ng.<\/p>\r\n<p>&#8211;\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 S\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh c\u00f3 l\u1ed7i k\u1ef9 thu\u1eadt (kh\u00f4ng do t\u00e1c \u0111\u1ed9ng ngo\u1ea1i quan v\u00e0 nguy\u00ean nh\u00e2n do s\u1eed d\u1ee5ng).<\/p>\r\n<p>&#8211;\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 L\u1ed7i do qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n, c\u00f3 c\u0103n c\u1ee9 ch\u1ee9ng minh (b\u1eb1ng video, h\u00ecnh \u1ea3nh khi nh\u1eadn h\u00e0ng)\/ nh\u1eadn h\u00e0ng kh\u00f4ng \u0111\u00fang v\u1edbi m\u00e3 h\u00e0ng \u0111\u00e3 \u0111\u1eb7t.<\/p>\r\n<p>&#8211;\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 S\u1ea3n ph\u1ea9m ph\u1ee5 ki\u1ec7n \u0111\u1ed3 v\u1ea3i nh\u01b0 \u0111\u1ed3 l\u00f3t v\u00e0 v\u1edb s\u1ebd kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ed5i tr\u1ea3<\/p>\r\n<ol start=\"4\">\r\n<li><strong> Ho\u00e0n Ti\u1ec1n :<\/strong><\/li>\r\n<\/ol>\r\n<p>Ho\u00e0n Ti\u1ec1n :<\/p>\r\n<p>Trong tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u00e0ng c\u00f3 nhu c\u1ea7u ho\u00e0n ti\u1ec1n, Pili.vn s\u1ebd x\u1eed l\u00fd y\u00eau c\u1ea7u c\u1ee7a b\u1ea1n trong v\u00f2ng 48 gi\u1edd l\u00e0m vi\u1ec7c k\u1ec3 t\u1eeb th\u1eddi \u0111i\u1ec3m nh\u1eadn \u0111\u01b0\u1ee3c g\u00f3i h\u00e0ng ho\u00e0n tr\u1ea3 h\u1ee3p l\u1ec7. Ch\u00fang t\u00f4i s\u1ebd ho\u00e0n l\u1ea1i ti\u1ec1n cho b\u1ea1n th\u00f4ng qua ph\u01b0\u01a1ng th\u1ee9c chuy\u1ec3n kho\u1ea3n ng\u00e2n h\u00e0ng.<\/p>\r\n<p>Khi h\u00e0ng tr\u1ea3 l\u1ea1i c\u1ee7a Qu\u00fd kh\u00e1ch \u0111\u01b0\u1ee3c nh\u1eadn v\u00e0 ki\u1ec3m tra, Pili s\u1ebd g\u1eedi m\u1ed9t tin nh\u1eafn\/email \u0111\u1ec3 th\u00f4ng b\u00e1o r\u1eb1ng Pili \u0111\u00e3 nh\u1eadn \u0111\u01b0\u1ee3c h\u00e0ng tr\u1ea3 l\u1ea1i. Pili c\u0169ng s\u1ebd th\u00f4ng b\u00e1o v\u1ec1 vi\u1ec7c ch\u1ea5p thu\u1eadn ho\u1eb7c t\u1eeb ch\u1ed1i kho\u1ea3n ho\u00e0n tr\u1ea3 c\u1ee7a Qu\u00fd kh\u00e1ch. N\u1ebfu y\u00eau c\u1ea7u \u0111\u01b0\u1ee3c ch\u1ea5p thu\u1eadn th\u00ec kho\u1ea3n ti\u1ec1n ho\u00e0n l\u1ea1i s\u1ebd \u0111\u01b0\u1ee3c chuy\u1ec3n kho\u1ea3n v\u00e0o t\u00e0i kho\u1ea3n c\u1ee7a Qu\u00fd kh\u00e1ch trong 3-7 ng\u00e0y l\u00e0m vi\u1ec7c.<\/p>\r\n<p>Ho\u00e0n Ti\u1ec1n Tr\u1ec5 Ho\u1eb7c Thi\u1ebfu :<\/p>\r\n<p>N\u1ebfu ch\u01b0a nh\u1eadn \u0111\u01b0\u1ee3c ti\u1ec1n ho\u00e0n l\u1ea1i, tr\u01b0\u1edbc ti\u00ean h\u00e3y ki\u1ec3m tra l\u1ea1i t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng c\u1ee7a Qu\u00fd kh\u00e1ch. Sau khi ki\u1ec3m tra Qu\u00fd kh\u00e1ch c\u00f3 th\u1ec3 vui l\u00f2ng li\u00ean h\u1ec7 v\u1edbi Pili tr\u1ef1c ti\u1ebfp theo \u0111\u1ecba ch\u1ec9 email <a href=\"mailto:info@vietoryfashion.vn\">info@vietoryfashion.vn<\/a> \u0111\u1ec3 \u0111\u01b0\u1ee3c x\u1eed l\u00fd nhanh nh\u1ea5t c\u00f3 th\u1ec3.<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>CH\u00cdNH S\u00c1CH \u0110\u1ed4I TR\u1ea2\/HO\u00c0N TI\u1ec0N T\u1ed5ng Quan : \u0110\u1ed1i v\u1edbi Pili tr\u1ea3i nghi\u1ec7m c\u1ee7a Kh\u00e1ch h\u00e0ng ph\u1ea3i \u0111\u01b0\u1ee3c \u0111\u1eb7t l\u00ean<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/pili.vn\/api\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pili.vn\/api\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pili.vn\/api\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pili.vn\/api\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pili.vn\/api\/wp\/v2\/comments?post=3"}],"version-history":[{"count":0,"href":"https:\/\/pili.vn\/api\/wp\/v2\/pages\/3\/revisions"}],"wp:attachment":[{"href":"https:\/\/pili.vn\/api\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}